Shipping + Returns

 

Shipping costs

We are happy to offer free delivery on all UK mainland orders over £50. All items ship from London, United Kingdom and all prices are in GBP. All UK & mainland orders will be handled via Royal Mail for all shipment and delivery services. We are not responsible for lost or stolen packages. 

Item purchased will be processed within 3 business days.

Please note that international orders may take longer to process and deliver.

Worldwide shipping

We are happy to offer worldwide shipping on all items ordered online wherever you're based. If you have any questions, please contact us by email so we can deal with your request and provide you with a shipping quote. Shipping charges will be generated based on customer location weight of the product.

Please be aware that, outside of Europe, you may be charged for local import duties and customs charges on the arrival of the ordered goods in your country. 

Returns

We hope you are happy with your purchase. However, If you are not, we allow up to 7 days to return the product. The customer is responsible for return shipping cost and shipping charges are not refundable. Please contact us at info@ilestudio.com for instructions on how to process the return.