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FAQs

How does ile work?

We're able work with suppliers and provide you with the most stylish pieces directly from the source - no middlemen included.

For more information, please visit our Shipping page.

 

How do I get in contact?

The best way to get in touch is via email

Drop us a line at info@ilestudio.com

Or contact us via Instagram direct to send your messages to us

 

How do I cancel my order?

If you've changed your mind or made a mistake, contact us via email with your full name and order number and we'll cancel your order. Unfortunatley, we are unable to cancel the order if it's already been dispatched.

 

How much is shipping and when can I expect my order? 

For all delivery and returns information, please visit our 'Shipping & Exchanges' page at the heading of our site